Donations / Refund Policy

This Donations/Refund Policy applies to anyone who makes a donation to Together for Animals in China (TACN). This policy explains the terms and conditions that apply when you donate to TACN Online.

Due to the nature of non-profit donations refunds are given at the discretion of non-profit management. Therefore please make sure that the amount you enter is the amount you wish to give.

1. If you have made an error in your one-off donation or if you change your mind about wishing to donate to (or sponsor) Together for Animals in China (TACN), we will happily refund your donation, provided that you contact us within 14 days of the donation being made. Your refund will be credited to the card or PayPal account from which it was taken.

2. To request a refund, please email with the subject ‘Donation refund’ and include your name and address and the donation amount that you would like refunded.

3. If you become aware that your card or account has been used fraudulently, please contact your card or account provider.

4. Tax receipts will be issued for donations of £1 or more upon request received via email.

5. There is no minimum one-off donation amount.

6. Donations, whether made online or by mail, are refundable provided that you contact us within 14 days of the donation being made. Your refund will be credited to the card or PayPal account from which it was taken or in whichever form it has been received.

7. All transactions will be processed in British Pounds (GBP).

8. Monthly donors may cancel future donations by sending an email to [email protected], or simply through your personal PayPal account. Payments will stop once cancellation is requested.

Donations, whether one-time or monthly, may be made through the TACN Online website / crowd-funding platforms / directly to PayPal, or by mailing a cheque, cash, or credit card information to Together for Animals in China (TACN). Cheques should be made payable to “Together for Animals in China (TACN)”.

If you feel that we are not abiding by the Privacy Policy or the Donations / Refund Policy, you should contact us immediately via Email: .